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Sheltered housing can offer you a range of services to help you live independently with the added
security of having someone to call on in emergencies.
Sheltered accommodation is different from other housing because a
scheme manager or warden lives on the premises or nearby. They can be
contacted through an alarm system if necessary. Some schemes are
designed specifically for disabled people and may have specialised
facilities and specially trained staff to provide support.
Extra care housing
Extra care housing is a type of sheltered housing that can offer care and
support. It can be ideal for people who are less able to manage on their
own. Extra care housing offers people the opportunity to live in a home of
their own, even when they have high levels of care and support needs.
Extra care properties may be offered for rent or for sale, so some people
are able to continue to own their own home. The services offered in addition
to care and support vary between schemes with many having a restaurant and
organising social activities and learning opportunities.
Sheltered housing staff
Housing association staff members, who sometimes live on site, provide
support to people living in sheltered housing. The general responsibilities
of a scheme manager may include:
> making regular checks on your well-being
> liaising with your local doctor and your relatives, if required
> managing the day-to-day running of the scheme
Normally, scheme managers or wardens do not provide care services for residents or carry out tasks like shopping or cleaning. You can still apply to social services for support (for example, having meals delivered to your home if you have problems cooking) if you live in sheltered accommodation. Your local authority social services department should be able to give you details about these.
If you live in your own home but need extra support, for example, at a time of sickness or crisis, sheltered housing can sometimes be used as a short-term care solution.
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